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运行三个月以上的时间


我们想要做好申请,那么肯定还是应该按照文件化的要求来进行运作,至少是要保障好三个月以上,至少是进行一次的管理评审等工作,而且也要逐步自我完善,做好相应机制的改革等,这些方面都是要按照要求来进行处理。


提出相应申请

我们需要向国家认可的机构来提出ISO9001认证申请,然后签订相应的认证合同,同样也需要确定好认证的范围等。而且审核之前的一个月,就需要做好资料方面的提交。

     需要有申请书、质量手册、营业执照、相关文件等,因为材料较多,大家还是应该做好相应的确认,以免后续出现问题不好解决。


ISO9001 体系推行步骤
对正在推行或准备推行ISO9001认证的企业来说,这或许是一项“复杂”的工程。从制定推行计划到最后拿证,中间究竟有哪些流程,每个流程又要注意什么?推行ISO9001的22个步骤,一起来看看吧。




第1步  制定推行计划

推行计划一般包括以下内容:体系诊断(现状调查、识别)、成立ISO推行小组并组织相关培训、体系文件结构策划、程序文件编写、质量手册编写、三阶文件编写、体系文件审查发布、体系文件宣传培训、系统试运行、内部稽核培训、第一次内稽会议、管理审查会议、补审(关于内部审核和管理评审)、质量体系完善和改进、认证申请、现场审核、外审不合格项纠正、拿到证书。




第2步  成立ISO推行小组

确定小组人员及各成员的职能分工。特别是确定“管理者代表”和“ISO推行小组组长”。管理者代表一般由ISO9001质量管理体系的实际运作者担任,职位在组织架构图中仅排在总经理之下,管代可兼职。




第3步  组织培训

对ISO小组的成员进行培训,由管代或ISO推行小组组长对成员进行培训(有些是请咨询公司进行外部培训)。通过培训宣传,让全公司上下都感受到推行ISO现在已经开始,形成一种氛围。同时让成员清楚ISO推行过程中所做哪些工作,每个人的工作内容,怎么配合总体进度,遇到问题通过什么途径解决等等。




第4步  体系文件结构策划

策划内容包括:一是确定整个体系文件的编写计划及进度,二是确定质量管理体系文件内容(要编哪些程序,哪些规范,有什么表单等)。一般情况下,已经成立有一段时间的公司,各类表单及流程都已经完善,收集起来即可。但如果刚成立的公司则需全部整套文件进行编写,这样任务很重,最好的办法就是参照同行业中其它企业的体系文件。



第5步  确定条款删减

删减的原则是:不能影响满足客户的要求和保证产品质量的责任。按照标准上话说就是:除非删减仅限于本标准第7章中那些不影响组织提供满足顾客和适用法律法规要求的产品的能力或责任的要求,否则不能声称符合本标准。




第6步  确定文件编写格式

体系文件有几个方面需确定:1.  质量手册、程序文件封面;2.质量手册、程序文件、规范(三阶)的内页格式<包括表头样式、文件层次(目的、适用范围、定义、职责、程序、质量记录、相关文件、附录)、字体格式(包括字体大小、字体类型、行距、首行缩进等);3.程序文件修订页格式;4.最好的方式是编写一份《体系文件编写导则》,规定好相关内容。



第7步  确立各过程的流程

收集前面所确定的程序文件和规范文件中涉及到的“流程图”:并开会讨论各流程。因为,有些流程是与几个部门都相关的,如果不讨论清楚,后面就有可能出现各部门间相互矛盾,相互之间衔接不上。各流程由相关部门根据其实际运作情况绘制。




第8步  开始编写程序文件

程序文件编写可以统一由比较专业的人员编写或由ISO小组提供模板各相关部门负责各自部门的程序文件编写。选择后者的好处是各部门自己做出来的文件,后续在运作过程中好执行,比较切实际。各部门人一起来编,速度当然也可以快些。



第9步  编写质量手册

质量手册的编写时机在不同的企业有不同的做法。一般的做法是先编程序文件,等差不多时再编写质量手册。因为程序文件没定下来,手册中有很多内容是不好确定的。




第10步  编写三级文件

三级文件包括规范文件、标准、机器操作指引、规程等。




第11步  编写、修改四级文件(表单)

对于与其它部门有关联的表单最好相互讨论后再定稿。




第12步  质量体系文件审查、发布

注意以下事项:检查各文件的格式是否符合要求;检查各文件的内容是否符合标准要求;检查各文件之间的是否冲突、关联内容是否衔接得上;对应的表单及相关支撑性文件是否合理;质量手册作为审查的重点。文件发布时严格按照《文件管理程序》进行管理。




第13步  体系文件宣传、培训并试运行

此次培训主要针对体系文件的内容进行。让各部门清楚了解质量管理体系对各活动的规范情况,各种流程具体怎么运作的,特别是通用的程序,如:《纠正和预防措施程序》等。




第14步  ISO9001质量管理体系试运行

运行过程中各部门出现的问题要记录、汇总并定期开会讨论,决定是否修改文件或优化流程等。注意:体系试运作过程中出现的修改情况可能比较普遍。所以,在外审时可能会出现有很多种不同格式的质量记录等,这是允许的,因为只是试运行嘛!




第15步  内部审核培训

一般要求内审人员必须有内审证。全公司最少有2个以上的人有内审证。否则整个体系在外审时会认为是”严重不符合“而不被通过。当公司没有2个以上的人有内审证时要及时去处理,可以请教师来厂外训等。如果有2个以上的人有内审证,则在此次的内部审核培训时可由自己公司的人主持,由此可减少公司开支。




第16步  第一次内部审核

内部审核要严格按照《内部审核程序》。具体内容及步骤如下:1、编写年度内部审核计划;2、编写当次内部审核计划;3、分发当次内部审核计划到各相关部门(一般须提前一周时间);4、编写内部审核检查表;5、实施内部审核(首次会议、现场审核、末次会议);6、填写内部审核不符合报告及内部审核分布表(包括条款及部门);7、内部审核结案报告。




第17步  管理评审活动实施

管理评审活动主要包括以下活动:年度管理评审计划(跟年度内部审核计划差不多,只是周期为一年一次,间隔不能大于12个月)、当次管理评审计划、管理评审会议通知单(在做管理评审前一周送达相关部门,以便于其准备相关资料)、管理评审输入报告、各部门运作情况报告、各部门相关质量目标(包括分目标)达成情况统计、管理评审输出报告



第18步  内部质量体系补审

复审:对内部质量体系审核、管理评审的审核。




第19步  认证申请

在质量体系完善和改进后,运行三个月即可提出认证申请,不同的认证公司有不同的认让申请格式,只要你选择好认证公司,这接下去后面的事情,他们都会合理安排好。




第20步 接受外审(包括文件审核和现场审核)

文审一般较现场审核提前,就是把自己公司的质量管理体系文件给认证公司,提交其审核。现场审核前,认证公司会把相关的审核计划发到受审公司,受审公司做好外审准备工作,包括接待等。




第21步 现场审核的不符合项纠正

纠正必须包括:原因分析、纠正、纠正措施等。如果没有严重不符合项,一般情况下纠正的日期是一周到30天时间,即最短是7天后无问题即可拿证。




第22步 拿证

在认证后的4-6周企业即可获得认证机构颁发的认证证书



Run for more than three months


If we want to do a good job in the application, then we should definitely operate in accordance with the requirements of documentation, at least to ensure that more than three months, at least a management review and other work, but also to gradually improve ourselves, do a good job in the reform of the corresponding mechanism, etc., these aspects are to be handled in accordance with the requirements.

Make a corresponding application

We need to apply for ISO9001 certification to a nationally recognized institution, and then sign the corresponding certification contract, but also need to determine the scope of certification. And a month before the audit, you need to do a good job in the submission of information.

There is a need for applications, quality manuals, business licenses, relevant documents, etc., because there are more materials, we should still do the corresponding confirmation, so as not to solve the subsequent problems.

ISO9001 system implementation steps
For companies that are implementing or preparing to implement ISO9001 certification, this may be a "complex" project. From the formulation of the implementation plan to the final certification, what are the processes in the middle, and what should be paid attention to in each process? The implementation of ISO9001 22 steps, let's take a look.



Step 1 Develop an implementation plan

Implementation programmes generally include the following elements: System diagnosis (current situation investigation and identification), the establishment of ISO implementation team and organization of related training, system document structure planning, program document preparation, quality manual preparation, third-level document preparation, system document review and release, system document publicity and training, system trial operation, internal audit training, the first internal audit meeting, management review meeting, supplementary audit (about internal audit and management evaluation) Audit), quality system improvement and improvement, certification application, on-site audit, external audit nonconformity correction, get the certificate.



Step 2 Set up an ISO implementation team

Determine the division of functions of team members and members. In particular, identify the "Management representative" and the "ISO Implementation Team Leader". The management representative is generally held by the actual operator of ISO9001 quality management system, and the position is only ranked below the general manager in the organizational structure chart, and the management agent can be part-time.



Step 3 Organize training

Training of ISO team members by management agent or ISO implementation team leader (in some cases external training by consulting company). Through training and publicity, let the whole company feel that the implementation of ISO has now begun, forming a kind of atmosphere. At the same time, let members know what work is done in the process of ISO implementation, everyone's work content, how to cooperate with the overall progress, and what ways to solve the problems encountered.



Step 4 System file structure planning

The planning content includes: one is to determine the preparation plan and progress of the entire system document, and the other is to determine the content of the quality management system document (what procedures to compile, what specifications, what forms, etc.). In general, companies that have been established for a period of time have various forms and processes that have been perfected and can be collected. However, if the newly established company needs to write the entire set of documents, so the task is very heavy, the best way is to refer to the system documents of other enterprises in the same industry.



Step 5 Determine the deletion of terms

The principle of deletion is that it must not affect the responsibility to meet customer requirements and ensure product quality. Compliance with this Standard cannot be claimed unless the exclusions are limited to those requirements in Chapter 7 of this Standard that do not affect the organization's ability or responsibility to provide products that meet customer and applicable legal and regulatory requirements.



Step 6 Determine the format of the document

There are several aspects of the system document to be determined: 1. Quality manual, program document cover; 2. Inside page format of quality manual, program file, specification (three levels) < including header style, document level (purpose, scope of application, definition, responsibility, procedure, quality record, related documents, appendix), font format (including font size, font type, line spacing, first line indent, etc.); 3. Program document revision page format; 4. The best way is to prepare a "Guidelines for the preparation of system documents" to specify the relevant content.



Step 7 Establish the flow of each process

Gather the "flow charts" mentioned in the procedure documents and specification documents identified earlier: and meet to discuss the processes. Because some processes are related to several departments, if they are not discussed clearly, there may be contradictions between various departments and they are not connected to each other. Each process is drawn by the relevant departments according to their actual operation.



Step 8 Start writing program files

The preparation of program documents can be written by more professional personnel or provided by the ISO team template Each relevant department is responsible for the preparation of program documents in their own departments. The advantage of choosing the latter is that the documents made by the departments themselves are easy to implement in the subsequent operation process and are more practical. All departments to compile together, of course, the speed can be faster.



Step 9 Write a quality manual

The timing of the quality manual is different in different enterprises. The general practice is to compile the program document first, and then write the quality manual after the difference is not too much. Because the procedure document is not finalized, there are many things in the manual that are difficult to determine.



Step 10 Write a level 3 document

The three level documents include specification documents, standards, machine operation guidelines, procedures, etc.



Step 11 Writing and modifying Level 4 documents (forms)

For forms related to other departments, it is best to discuss with each other before finalizing.



Step 12 Review and release of quality system documents

Note the following: Check whether the format of each file meets the requirements; Check whether the contents of each document meet the requirements of the standard; Check whether there is any conflict between the documents and whether the related content is connected; Whether the corresponding forms and related supporting documents are reasonable; The quality manual shall be the focus of the review. When the document is released, it is managed in strict accordance with the Document Management Procedure.



Step 13 Publicity, training and trial operation of system documents

This training is mainly for the content of system documents. Let each department have a clear understanding of the specification of the quality management system for each activity, how the various processes operate, especially the general procedures, such as: Corrective and Preventive Action procedures.



Step 14 ISO9001 quality management system trial run

Problems arising in the operation process of each department should be recorded, summarized and discussed at regular meetings to decide whether to modify the file or optimize the process. Note: The modification of the system during trial operation may be relatively common. Therefore, there may be many different formats of quality records in the external audit, which is allowed, because it is only a trial run!



Step 15 Internal audit training

It is generally required that internal auditors must have internal audit certificates. At least two or more people in the company have internal audit certificates. Otherwise, the whole system will be considered as "seriously inconsistent" and will not be passed. When the company does not have more than 2 people with internal certification, it should be dealt with in time, and teachers can be invited to train outside the factory. If there are more than 2 people with internal audit certificates, the internal audit training can be conducted by their own company, which can reduce company expenses.



Step 16 First internal audit

Internal audit shall strictly follow the Internal Audit Procedure. Specific contents and steps are as follows: 1. Prepare annual internal audit plan; 2. Prepare the current internal audit plan; 3. Distribute the internal audit plan to relevant departments (generally one week in advance); 4. Prepare internal audit checklist; 5, the implementation of internal audit (first meeting, on-site audit, the last meeting); 6. Fill in the internal audit non-compliance report and internal audit distribution table (including terms and departments); 7. Internal audit closing report.



Step 17 Implementation of management review activities

Management review activities mainly include the following activities: Annual management review plan (similar to the annual internal audit plan, but the cycle is once a year, the interval can not be more than 12 months), the current management review plan, management review meeting notice (delivered to the relevant departments one week before the management review, To facilitate the preparation of relevant information), management review input report, operation report of each department, statistics on the achievement of relevant quality objectives (including sub-objectives) of each department, and management review output report


The 18th step internal quality system review

Review: Audit of internal quality system audit and management review.



Step 19 Certification application

After the improvement and improvement of the quality system, the certification application can be made for three months, different certification companies have different application formats, as long as you choose a good certification company, and then the following things, they will be reasonably arranged.



Step 20 Accept external audit (including document review and on-site audit)

The document audit is generally ahead of the on-site audit, that is, the company's quality management system documents to the certification company, submitted to its audit. Before the on-site audit, the certification company will send the relevant audit plan to the trial company, and the trial company will do the external audit preparation work, including reception.



Step 21 Correction of non-conformance items audited on site

Correction must include: cause analysis, correction, corrective measures, etc. If there are no serious nonconformities, the correction date is generally one week to 30 days, that is, the shortest is 7 days after no problems can be obtained.



Step 22 Get your card

In 4-6 weeks after the certification, the enterprise can obtain the certification certificate issued by the certification body

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